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Business Communication Systems Worth Shouting About

We offer state of the art business phone systems that deliver exceptional call quality, reliability, and flexibility. Our solutions include cloud-hosted PBX services and VoIP technology designed to future-proof your business.

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Streamlining Communication for
Your Business

What is a Cloud PBX?

A Cloud-Based Private Branch Exchange is a telephone system that runs over the internet instead of relying on traditional on-site hardware. Rather than connecting through physical phone lines, users access the Cloud PBX via IP phones, softphones, or mobile devices with dedicated apps.

Secure and Reliable Connections

Our business phones are reliable and secure, helping to keep your communications on track without any frustrating outages. Hosted by service providers, cloud phone systems remove the need to install and maintain expensive infrastructure on-site, offering flexible, subscription-based pricing instead.

Dedicated Support

Our in-house team is available every step of the way to help you make informed decisions on your communications strategy. Whether you are optimising your systems or performing a complete upgrade, we’re here to make sure your telecommunications continue to meet your business’ needs.

Call Reporting

Automated call reporting ensures you never miss a business opportunity. Set up automated missed call features and easily monitor call conversion rates. Our service offers automated call reports scheduled at your convenience, while real-time statistics help improve efficiency.

Call Recording

With Yeastar’s Cloud PBX platform, you can access a cloud-based archive of call recordings, whether they were made on a desk phone, mobile, or softphone application. We also offer compliant, cloud-based call recording and analytics software for those operating in regulated industries.

Truly Unified Communications

Elevate your business’ phone systems with Yeastar’s Cloud PBX platform. Our unified solutions offer a comprehensive suite of powerful communication tools, smart integration with third-party apps, and fully supported hardware — enabling your employees to stay connected and productive on any device, anywhere.

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The Big BT Switch-Off 2027

The BT switch-off in 2027 will transition traditional, analogue landline phones to digital Voice over Internet Protocol (VoIP) services. This means your landline calls will be delivered over your internet connection, rather than the existing copper wires. With WOW Telecom, you can stay ahead of the curve by future-proofing your business with the best VoIP phones available.

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Solutions That Grow With Your Business

Our unified cloud-based solutions mean you don’t need expensive infrastructure on-site, and are based on flexible subscription plans. This means you can quickly and easily add new users and features, so as your business grows, your phone systems will grow with you. What’s more, the flexibility of the Yeastar Cloud PBX system means this growth can incorporate any device, anywhere with an internet connection.

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Flexible Communication with Advanced Apps

With Yeastar’s Cloud PBX, you can continue using a desk phone as usual, but the system also affords you and your employees the flexibility to work across multiple devices via Yeastar’s softphone apps on mobile, tablet, and desktop. This flexibility allows businesses to stay device agnostic, while giving employees the freedom to use their preferred devices – whether they’re in the office, travelling, or working from home.

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We’re Proud of Our Excellent
Customer Feedback

Ready to get started?

At WOW Telecom, we work closely with our customers to find out exactly what your business needs. Fill out our online form, and our team will get back to you to talk about how we can help improve your business’s communications. Alternatively, call us directly on 0333 360 6000 to speak to one of our experts.

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Frequently Asked Questions

What are business phone systems?

Our business phone services provide communications solutions tailored to your needs, offering advanced features like call recording, VoIP systems, and seamless CRM integration.

What is VoIP and how does it work?

VoIP, or Voice over Internet Protocol, is a technology that allows you to make phone calls using your broadband connection instead of a landline service. VoIP turns a phone connection into a digital signal that can be transferred over the internet straight from a desk phone, computer, or mobile app.

What other features are included in your business phone services?

Our services include VoIP systems, auto-attendant, on-hold marketing, IVR (Interactive Voice Response), call forwarding and routing, conference calling, video conferencing, mobile app integration, and call analytics and reporting.

Do you offer mobile integration?

Absolutely. Our systems are scalable and can support many users and extensions, making them suitable for teams of all sizes.

Are your phone services reliable?

Yes, our systems are designed for high reliability, with uptime guarantees and failover options to ensure continuous operation, even during outages.

How secure are your business phone services?

We use encryption and other security measures to protect your calls and data. Regular updates and compliance with industry standards help ensure your communication is safe and secure.

Do you offer technical support?

Yes, we provide in-house technical support to address any issues and ensure uninterrupted service for your business.